The accepted form of payment is by credit and debit card.
Shipping is free on orders over €35 in Spain, except islands, Ceuta and Melilla. For orders under €35 the cost is €3.50.
Yes, we ship to Europe. The shipping cost is €20.
To Spain and Portugal with the exception of islands, it is normal that it takes between 24 and 72 hours. Rest of Europe, between 5-10 days. International orders: between 7 and 21 days depending on the country of destination and the customs process.
After placing the order we will send you an email (check the spam tray) with the confirmation of the same and once we remove it from the warehouse (it is not automatic, it can take 1 day counting the time difference and on weekends), we will send you an email with the order completed with the link to "See lost" and "track", there it will refer you to the link of the carrier associated with your order.
Once the order has been placed and completed, you will not be able to change the chosen product or size from your account. It is necessary that you write to us at email@example.com with the changes you want to make and we will change it manually.
We can change the order as long as it has not already been shipped.
You can only cancel your order if it has not yet left the warehouse.
To cancel it you must write to firstname.lastname@example.org including "CANCEL ORDER" in the subject line.
We send you an email with the order number when you place your order. In case you do not receive it, check the SPAM tray or send us an email to email@example.com
Yes, the price always includes VAT or corresponding tax.
No. Discounts are not cumulative. They are applied to the original price.
Yes they are unisex. Choose the one you like best.
You have 30 days to return any product.
In order for you to be able to return the products that you have purchased from us, they must keep their original packaging and be in perfect condition, without having been washed or used.
Steps to follow if you want to return your order:
1- Write us an email with a maximum of 30 days from placing your order to firstname.lastname@example.org explaining the reason and the order number. The subject of the email must include the word "RETURN" .
2- We will send you an email with the instructions to make the return. The cost of shipping to our warehouse is borne by the customer.
3- Once the mail is received, if the product is in correct condition, we will proceed to refund your money.
Once we confirm via email the refund of your order, the money will arrive in a maximum of 10 days, depending on the receiving bank.
All our socks are designed and manufactured in Spain. Our t-shirts are made in Portugal.
At the moment we do not have physical points of sale. But from time to time we do temporary pit shops or roaming markets.
Pay attention to our social networks and find out when we are on physical sale.
Send us an email to email@example.com with the billing information and we'll send it to you as soon as possible.